Welcome to Orlive Plus (“we,” “our,” “us”). By accessing or using our website orliveplus.com, purchasing our products, or engaging with our services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our site or making a purchase.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our website and purchase products.
By using our site, you confirm that you are legally capable of entering into binding contracts.
2. Product Information
We strive to ensure that all product descriptions, images, pricing, and availability details are accurate.
However, we do not guarantee that product colors or packaging will exactly match what is shown online, due to variations in screen displays and updates in packaging.
All products are intended for external use only and should be used as directed.
3. Orders & Payment
- By placing an order, you agree to provide accurate, complete, and up-to-date information.
- All prices are listed in PKR unless otherwise stated.
- Payments can be made via the payment methods available on our website.
- Orders are only confirmed once payment is received in full.
4. Shipping & Delivery
- We aim to process and dispatch orders promptly, typically within 2–5 business days.
- Delivery times are estimates and may vary based on your location and courier delays.
- We are not responsible for delays caused by courier services, customs, or unforeseen events.
5. Returns, Exchanges & Refunds
- Due to hygiene and safety concerns, we do not accept returns on opened or used skincare products.
- Unopened products may be returned within 7 days of delivery, provided they are in their original packaging.
- Refunds (if applicable) will be processed to the original payment method within 10 working days after inspection.
6. Limitation of Liability
- All products should be used according to instructions.
- We are not liable for any allergic reactions, skin irritation, or other side effects. Always perform a patch test before full use.
- To the fullest extent permitted by law, Orlive Plus will not be responsible for indirect, incidental, or consequential damages.
7. Intellectual Property
- All content on orliveplus.com — including text, graphics, logos, product images, and website design — is the property of Orlive Plus and protected by copyright laws.
- You may not reproduce, distribute, or use our content without prior written permission.
8. Prohibited Uses
You agree not to:
- Use our website for any unlawful purpose.
- Attempt to hack, damage, or disrupt our website or services.
- Impersonate any person or entity, or misrepresent your affiliation with Orlive Plus.
9. Third-Party Services
- Our website may include links or integrations with third-party sites and services.
- We are not responsible for the content, policies, or actions of these third parties.
10. Governing Law
These Terms & Conditions are governed by and construed under the laws of Pakistan.
Any disputes will be subject to the exclusive jurisdiction of the courts in [Lahore, Pakistan].
11. Changes to Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Information
If you have questions about these Terms, please contact us:
Orlive Plus
📧 Email: orliveplus@gmail.com
📞 Phone: 03426953045
🌐 Website: www.orliveplus.com